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Transpopad Safety Guidelines

Last Updated: March 1, 2025

Your safety is our priority. Follow these guidelines for a safe experience on Transpopad.

1. Verification and Identity

  • Verify vehicle owner and renter identities and driving records through our platform.
  • Be cautious of users who refuse to verify their identity or driving records.

2. Communication

  • Communicate through the Transpopad platform.
  • Avoid sharing personal contact information before booking.
  • Report suspicious messages or behavior.

3. Rentals and Payments

  • Book and pay through the Transpopad platform.
  • Be wary of requests for off-platform payments.
  • Review cancellation policies and refund procedures.
  • Inspect the vehicle: Thoroughly inspect the vehicle before accepting it.

4. Vehicle Safety

  • Report safety hazards to the vehicle owner and Transpopad.
  • Familiarize yourself with the vehicle's features and controls.
  • Familiarize yourself with emergency exits and procedures.
  • Vehicle Owners: provide proof of insurance, registration, and any necessary maintenance records.

5. Personal Safety

  • Share your travel plans with a trusted contact.
  • Be aware of your surroundings.
  • In case of emergency, contact local authorities.

6. Reviews and Feedback

  • Provide honest reviews to help others make informed decisions.
  • Report inaccurate or misleading reviews.

7. Emergency Contact & Roadside Assistance

  • Vehicle owners must provide emergency contact info and roadside assistance information to renters.
  • In case of emergency, contact your local authorities.

8. Reporting Incidents